Winners

Congratulations to this year's winners! It has been an extraordinary year.

Reseller Stream

Vendor Stream

Business Stream

UC Solution Category

BEST ENTERPRISE UC CUSTOMER SOLUTION

Sponsored By:

  • BRITANNIC TECHNOLOGIES
  • EVERYCLOUD
  • BOXX
  • FOCUS GROUP
  • INCOM CNS
  • THE TECHNOLOGY GROUP

UC Solution Category

BEST SME UC CUSTOMER SOLUTION

Sponsored By:

  • START COMMUNICATIONS
  • CHARTERHOUSE
  • CHROME TELECOM
  • COBALT
  • FUSION
  • GLOBAL4
  • ICA
  • INCOM CNS
  • INITIATE TECHNOLOGY
  • LILY COMMS
  • LOOP VOICE & DATA
  • UPLANDS

Mobile/IOT Solution Category

BEST MOBILE/IOT CUSTOMER SOLUTION

Sponsored By:

  • CELLHIRE
  • REDSQUID
  • SALT COMMUNICATIONS
  • TARDIS
  • UPLANDS

Vertical Market Category

BEST ENTERPRISE VERTICAL MARKET CUSTOMER SOLUTION

Sponsored By:

  • FOURNET
  • INCOM CNS
  • BDR
  • EVERYCLOUD
  • TARDIS

Vertical Market Category

BEST SME VERTICAL MARKET CUSTOMER SOLUTION

Sponsored By:

  • SWCOMMS
  • LILY COMMS
  • CHARTERHOUSE
  • GLOBAL4
  • INITIATE TECHNOLOGY

Managed Services Category

BEST ENTERPRISE MANAGED SERVICE CUSTOMER SOLUTION

Sponsored By:

  • UPLANDS
  • ASSURED DATA PROTECTION
  • CELLHIRE
  • MOBILICITI
  • TARDIS
  • THE TECHNOLOGY GROUP

Managed Services Category

BEST SME MANAGED SERVICE CUSTOMER SOLUTION

  • REDSQUID
  • UPLANDS
  • INITIATE TECHNOLOGY
  • LOOP VOICE & DATA
  • TARDIS

Contact Centre Category

BEST CONTACT CENTRE CUSTOMER SOLUTION

Sponsored By:

  • GLOBAL4
  • EVERYCLOUD
  • COBALT
  • ICA

Software Solution Category

BEST BILLING SOLUTION

  • UNION STREET
  • INFORM BILLING
  • PRD
  • STRATEGIC IMPERATIVES
  • TEKTON

Distribution Category

BEST ICT DISTRIBUTOR

Sponsored By:

  • GIACOM
  • NUVIAS UC
  • DIGITAL WHOLESALE SOLUTIONS
  • EUROSTAR
  • JOLA
  • PROVU

UC & COLLABORATION CATEGORY

BEST UC END POINT OR DEVICE

  • JABRA
  • NTA
  • SNOM

UC & COLLABORATION CATEGORY

BEST UC HOSTED PLATFORM (UP TO £10m)

  • VANILLAIP
  • MYPHONES
  • NTA
  • TELCOSWITCH
  • WILDIX
  • XELION

UC & COLLABORATION CATEGORY

BEST UC HOSTED PLATFORM (ABOVE £10m)

  • GAMMA
  • RINGCENTRAL
  • 3CX
  • DIGITAL WHOLESALE SOLUTIONS

UC & COLLABORATION CATEGORY

BEST UC COLLABORATION PLATFORM

  • 8x8
  • RINGCENTRAL
  • PRAGMA
  • VANILLA IP
  • VONAGE
  • WAVENET
  • WILDIX

INTELLIGENT NETWORK & CONNECTIVITY CATEGORY

BEST NETWORK

Sponsored By:

  • VIRTUAL1
  • CITYFIBRE
  • EPSILON
  • PANGEA
  • SPITFIRE
  • TALKTALK WHOLESALE SERVICES
  • VIRGIN MEDIA BUSINESS

INTELLIGENT NETWORK & CONNECTIVITY CATEGORY

BEST ALTNET

Sponsored By:

  • CITYFIBRE
  • GLIDE
  • FULL FIBRE

SERVICE PROVIDER CATEGORY

BEST WHOLESALE SERVICE PROVIDER (UP TO £10m)

  • PANGEA
  • JOLA
  • STREAM NETWORKS
  • GLIDE
  • NTA
  • TARDIS
  • TELCOSWITCH
  • VOICEFLEX

SERVICE PROVIDER CATEGORY

BEST WHOLESALE SERVICE PROVIDER (ABOVE 10m)

  • GAMMA
  • DIGITAL WHOLESALE SOLUTIONS
  • CELLHIRE
  • CITYFIBRE
  • PRAGMA
  • VIRTUAL1
  • ZEST4

TRANSFORMATION & GROWTH CATEGORY

BUSINESS TRANSFORMATION AWARD (RESELLER)

Sponsored By:

  • WINDSOR TELECOM
  • TATA COMMUNICATIONS
  • BDR
  • GIGANET
  • PRESTIGE TELECOM
  • REDSQUID
  • TARDIS

CHANNEL SUPPORT CATEGORY

BEST CHANNEL SUPPORT PROGRAMME

  • PANGEA
  • WAVENET
  • DIGITAL WHOLESALE SOLUTIONS
  • GAMMA
  • NFON
  • PROVU
  • SYNEXTRA
  • TELCOSWITCH

CHANNEL SUPPORT CATEGORY

BEST CHANNEL BUSINESS SERVICE

  • IPNETIX
  • SUPPORT TO WIN
  • AGILITAS
  • AUDIO PRODUCTIONS
  • BLABBERMOUTH
  • NEOCI
  • PROMPTVOICE

CHANNEL SUPPORT CATEGORY

BEST CHANNEL PORTAL

  • JOLA
  • VANILLAIP
  • COOLWAVE
  • FULL FIBRE
  • GAMMA
  • IP RIVER
  • MULTIMESSAGE
  • PROMPTVOICE
  • TEKTON
  • VIRTUAL1

BUSINESS INNOVATION CATEGORY

BEST RESELLER INNOVATION AWARD

  • COBALT
  • ENREACH
  • MOBILICITI
  • PRESTIGE TELECOM
  • TARDIS
  • TATA
  • TELEPHONE SYSTEMS

BUSINESS INNOVATION CATEGORY

BEST SUPPLIER INNOVATION AWARD

  • JOLA
  • VOICEFLEX
  • FIDELITY GROUP
  • GAMMA
  • PANGEA
  • PROMPTVOICE
  • TOLLRING
  • VANILLA IP
  • VIRGIN MEDIA BUSINESS
  • VONAGE

POSITIVE IMPACT CATEGORY

DIVERSITY AWARD

Sponsored By:

  • CITYFIBRE
  • HABLE
  • ICA
  • MYPHONES
  • REDSQUID
  • VIRTUAL1

POSITIVE IMPACT CATEGORY

SUSTAINABILITY AWARD

Sponsored By:

  • ZEN INTERNET
  • TALKTALK WHOLESALE SERVICES

Best Enterprise UC Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller unified communications solutions that have increased customer productivity, improved efficiencies and reduced costs in enterprise private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Sponsored By

Best SME UC Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller unified solutions that have increased customer productivity, improved efficiencies and reduced costs in small to medium sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Sponsored By

Best Enterprise Mobile/IOT Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller mobile or IOT solutions that have increased customer productivity, improved efficiencies and reduced costs in enterprise sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Sponsored By

Best SME Mobile/IOT Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller mobile or IOT solutions that have increased customer productivity, improved efficiencies and reduced costs in small to medium sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Sponsored By

Best Enterprise Vertical Market Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller solutions in specific vertical markets (e.g. finance, health, retail, local government, sport and recreation etc.) that have increased customer productivity, improved efficiencies and reduced costs in enterprise sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Sponsored By

BEST SME VERTICAL MARKET SOLUTION

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller solutions in specific vertical markets (e.g. finance, health, retail, local government, sport and recreation etc.) that have increased customer productivity, improved efficiencies and reduced costs in small to medium sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Sponsored By

BEST ENTERPRISE MANAGED SERVICE SOLUTION

This award is aimed at reseller/MSP businesses that have provided a compelling managed service solution for end user customers.

The award recognises complete end-to-end solutions provided under a subscription model that have increased customer productivity, improved efficiencies and reduced costs in enterprise private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

BEST SME MANAGED SERVICE SOLUTION

This award is aimed at reseller/MSP businesses that have provided a compelling managed service solution for end user customers.

The award recognises complete end-to-end solutions provided under a subscription model that have increased customer productivity, improved efficiencies and reduced costs in SME organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

BEST CONTACT CENTRE SOLUTION

This award is aimed at reseller businesses that have provided a compelling contact centre solution for end user customers in the UK private or public sector.

The award recognises reseller contact centre solutions that have increased customer productivity, improved efficiencies and reduced costs in enterprise private or public-sector organisations.

BEST SME CONTACT CENTRE SOLUTION

This award will go to the best software platform that has helped resellers bill and provision telecoms and data services effectively and efficiently and improve their customer management processes.

The award recognises reseller contact centre solutions that have increased customer productivity, improved efficiencies and reduced costs in SME private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

BEST CALL MANAGEMENT APPLICATION

This award will go to the provider of the best call management system or solution that has helped resellers add value to customer communications or contact centre estates.

BEST BILLING SOLUTION

This award will go to the best software solution that has helped resellers bill and provision telecoms and data services effectively and efficiently and improve their customer management processes.

BEST ICT DISTRIBUTOR (UP TO £10m turnover)

This award will recognise distributors of communications hardware and/or software with a turnover up to £10m. These companies will have demonstrated excellence in helping value added resellers grow their businesses through a range of quality logistical and support services.

Sponsored By

BEST ICT DISTRIBUTOR (above £10m turnover)

This award will recognise distributors of communications hardware and/or software with a turnover above £10m. These companies will have demonstrated excellence in helping value added resellers grow their businesses through a range of quality logistical and support services.

Sponsored By

Best End Point or Device

This award will go to the best fixed or wireless end-point telephone, headset or device that provides channel customers with more effective and efficient Unified Communications across the ICT spectrum.

BEST UC HOSTED TELEPHONY PLATFORM (Up to £10m turnover)

This award will go to the best provider (up to £10m t/o) of UC hosted telephony, UC cloud telephony or UCaaS platforms sold into business customers via channel comms providers.

BEST UC HOSTED TELEPHONY PLATFORM (Above £10m turnover)

This award will go to the best provider (above £10m t/o) of UC hosted telephony, UC cloud telephony or UCaaS platforms sold into business customers via channel comms providers.

BEST UC & COLLABORATION PLATFORM

This award will go to the supplier of the best UC & C platform, marketed through channel partners, that unifies multiple communications methods (e.g., phone calls, video conferencing, instant messaging, email, SMS, fax etc.) for business customers.

BEST NETWORK AWARD

This award will recognise carriers and network operators that have helped resellers grow their businesses via the provision of reliable and resilient network solutions including ISDN, SIP, ADSL, Ethernet, Fibre, Wi-Fi, SoGEA, 4G and 5G.

BEST ALTNET AWARD

This award will recognise alternative network operators that are competing with BT and Virgin Media to provide full fibre to regions across the UK in partnership with resellers.

BEST WHOLESALE SERVICE PROVIDER (UP TO £10M TURNOVER)

This award will acknowledge mid-sized network service providers, aggregators and ISPs that have most effectively helped resellers deliver network solutions to channel customers.

BEST WHOLESALE SERVICE PROVIDER (ABOVE £10M TURNOVER)

This award will acknowledge large network service providers, aggregators and ISPs that have most effectively helped resellers deliver network solutions to channel customers.

BUSINESS TRANSFORMATION AWARD (SME RESELLER)

This award is aimed at SME reseller businesses that have transformed their organisations into a cloud services business, MSP, network provider, or ‘as-a-service’ operation, to meet the changing needs of customers in line with the owners/directors’ specific strategy and vision.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

BUSINESS TRANSFORMATION AWARD (ENTERPRISE RESELLER)

This award is aimed at Enterprise reseller businesses that have transformed their organisations into a cloud services business, MSP, network provider, or ‘as-a-service’ operation, to meet the changing needs of customers in line with the owners/directors’ specific strategy and vision.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

BEST CHANNEL SUPPORT SERVICE

The Channel Support Service award will be won by a vendor, carrier, distributor or service provider which has best demonstrated high commitment to improving support and service to channel partners via a combination of high-end touchpoints, training, portals, marketing campaigns etc.

BEST CHANNEL PORTAL

This award will go to the best portal that has enabled channel companies to order, manage and process goods or services more efficiently, providing maximum control, increased visibility and reduced overheads.

BEST RESELLER INNOVATION AWARD

This award will go to the reseller business i.e. VAR, telecoms reseller, converged reseller, dealer or MSP) which has introduced a new, innovative solution or product that has been successfully sold to end user customers.

BEST SUPPLIER INNOVATION AWARD

This award will go to the supplier business i.e. vendor, carrier, service provider or distributor which has introduced a new, innovative solution or product that has helped resellers increase the value of their sales to end user customers.

DIVERSITY AWARD

This award will go to the ICT industry business i.e. vendor, carrier, solutions provider, distributor, VAR, telecoms reseller, converged reseller, dealer or MSP which has embraced diversity in a highly positive manner and has enabled people to develop their careers regardless of their gender, race or religion.

SUSTAINABILITY AWARD

This award will go to the ICT industry business i.e., vendor, carrier, solutions provider, distributor, VAR, telecoms reseller, converged reseller, dealer or MSP, which has developed more valuable use of natural resources and greatly reduced the environmental impact of its products or activities.